Luggage Storage in Bilbao
Where to leave your suitcases in Bilbao?
Store your luggage, shopping bags or handbags with us in complete safety and enjoy Bilbao free of baggage
Locker prices and sizes
You can choose between three sizes of lockers
We charge you by locker and not by luggage.
Height 30 cm, width 43cm, depth 58 cm
1 cabin suitcase and a bag
- 10% discount for reservation over 7 days.
- The discount will be applied directly when making the reservation.
Height 60 cm, width 43cm, depth 58 cm
2 cabin suitcase
- 30% discount for reservation over 7 days.
- The discount will be applied directly when making the reservation.
Height 90cm, width 43 cm, depth 58cm
4 cabin suitcase or 1 large suitcase
- 50% discount for reservation over 7 days.
- The discount will be applied directly when making the reservation.
Locker XXL
Height 250 cm, width 200 cm, depth 168 cm
Special luggage storage
Bagagge/day 15 €
Locker Keys
Locker/day 3 €
Locker/month 45 €
Height 30 cm, width 43cm, depth 58 cm
Keep your bags here
Suitcases are not allowed
- 10% discount for reservation over 7 days.
- The discount will be applied directly when making the reservation.
How does it work?
It is very simple
First choose the L, XL, Shopping Locker or Key Locker and the reservation day. Reservations are available from 06:00 a.m. and until 05:59 a.m. the next day.
Make the reservation
Pay safely online with your credit or debit card, American Express, China Union Pay or PayPal.
You will receive the key
We send you a personal code by email to access the premises and open the locker.
Enjoy your locker
Store your luggage, purchase or personal items and forget about paying for package.
Practical access
Access to your locker as many times as you want with your code.
What they think about our left luggage store
Customers opinions from A lo locker
A Lo locker in the media
Access your luggage whenever you want
The place is protected by Prosegur
Your bags are insured in our lockers
Open and close your lockers as many times as you want, during your reservation time
Cancel your reservation 24h before and we will refund your the full amount of money you paid
Free services
Frequently asked questions about luggage storage in Bilbao
About us
A lo Locker is the first Basque company specialized in the rental of automated luggage lockers in Bilbao.
Where our Luggage Storage in Bilbao is?
We have two entrances to the premises, one on the street De La Torre nº 9 (next to Santiago square) and the other one on the street Del Perro nº6 (next to the Fountain of Dogs) Post code 48005 Casco Viejo Bilbao
We are open 24 hours a day, 365 days a year.
How much does it cost to keep your baggage in?
Size L (Inside measurements: Height 60cm, Width 43 cm, Depth 58cm) Possibility of 2 cabin suitcases: 1 day 10,00€.
Size XL (Inside measurements: Height 90cm, Width 43cm, Depth 58cm) Possibility of 4 cabin suitcases or 1 large suitcase: 1 day 15,00€.
Shopping Locker (Inside measurements: Height 48cm, Width 43 cm, Depth 58cm) (Possibility of storing shopping bags, gifts, motorcycle helmets or a small backpack. 1 day 6.00 euros (Use the COMPRAS promotional coupon and pay 3.6 euros per day)
Key Locker (Inside measurements: Height 10,2cm, Width 20cm, Depth 28cm) Special luggage: 1 day 3,00€ euros, 1 month 45,00€.
Do I have to reserve in advance?
Yes, the reservation is only made online, you CANNOT pay on the premises.
The reservation is fast and our page adapats to all kinds of mobile devices, tablets and smartphones
How can I know if I have free lockers?
You can find out if you have free lockers through this website, in the reserve section
How can i book a locker in our left luggage office?
Enter in our website to get your luggage storage in Bilbao. Select the size of your locker and the date. Fill in your personal information and choose a payment method. You will receive an Access code to the place and your locker by email.
When and how can I access the lockers that I have reserved?
You can access the Locker in Bilbao that you have reserved, any day of the week, 365 days a year.
Your reservation is valid from 06:00 a.m. on the day of your reservation and until 05:59 a.m. on the following day.
If you access the luggage storage that you have reserved, for example, from 08:00 a.m., the rental also ends the day after your reservation, at 05:59 a.m.
In a timely manner and with prior notice, it will be informed when the service will be temporarily suspended for maintenance and security of the slogans.
Do you still have doubts? Check this video where we explain everything step by step -> Video how to access the lockers
How many times can I access my locker?
As many times as you want during the period of your reservation, using the same code that we have sent you by email at the beginning of your reservation.
Can I modify or cancel my reservation?
Yes, as long as the modification or cancellation is made 24h before the date the service begins reserved. In case you want to extend the rental period, once it has started, you can do it through our website, as long as there is availability.
What can I keep inside my locker?
All packages, suitcases and luggages that fit in your reserved locker, excepted prohibited items (read text).
Remember that you pay by rented box office and NOT by package.
List of prohibited items:
-Animals of any type or any other type of living being.
-All types of food, except packaged food that can not spill, stain lockers or produce odors in the premises A lo Locker.
-All those objects that require a license or authorization (weapons and ammunition, etc).
-Objects whose mere possession or traffic is illegal (stolen objects, pornographic material, drugs or degrading materials to the human being, etc).
-All kinds of material that is polluting or dangerous (dangerous substances, flammable objects, etc)
What happens if I am late to collect my luggage?
The code will be locked.You won`t be able to acces to the local and neither to your locker.You have to get in contact with us by phone or whatsaap to sort it out on this number +34 689 57 10 74
What can I do if I have an incidence in the use of the ticket office?
In case of blockage, breakdown or any other type of incident, you have at your disposal the A lo Locker helpdesk, calling the telephone number +34 689571074 or by written communication to the following address info@alolocker.com
Is my luggage insured?
A lo Locker has a contract signed in favor of their customers.
The insurance coverage is already includedin the rental Price of the locker.
If an incident occurs on the premises,the policy covers losses due to damage or theft,(it is necessary to file a pólice report).
This insurance does not cover the loss of money,jewelry,precios stones or metals,watches,plasma screens and in general technological objects(LCD,navigators,GPS,mobile phones,tablets,computers),antiques,art objects,memory cards or any other médium that contains images or data.
Our recommendation is that you do not keep objects of great value.Keep in mind that your travel documents and personal documents(driver´s licence,ID,Passport ….)are kept at your own risk and responsability.
It is safe?
Yes, our luggage storage is totally safe. Our premises are protected by the Prosegur Company.
We have installed video survillance cameras and alarm system connected to a 24h surveillance center.
Our luggage lockers in Bilbao have alarm systems connected to detecte forced opening attempts or any improper act.
How long can I stay on the premises?
You can stay on the premises for as long as it allows you to store your luggage and collect whatever you need.
You will not be able to stay on the premises for purposes such as sleeping or eating.
Can I take photos or record videos inside the premises?
It is strictly prohibited to take photographs or videos of the security mechanisms of the premises (lock system, store screens, video surveillance cameras, etc.) for security and confidentiality reasons. In case of violation of this rule, the police can be notified to safeguard the safety of all our users.
Can I eat on the premises?
You can not eat on the premises for reasons of hygiene and cleanliness.We ask our customers to comply with this rule.