Luggage Storage in Bilbao

A lo Locker is the first Basque company specialized in the rental of automated luggage lockers in Bilbao.

We have two entrances to the premises, one on the street De La Torre nº 9 (next to Santiago square) and the other one on the street Del Perro nº6 (next to the Fountain of Dogs) Post code 48005 Casco Viejo Bilbao

We are open 24 hours a day, 365 days a year.

Size L (Inside measurements: Height 60cm, Width 43 cm, Depth 58cm) Possibility of 2 cabin suitcases: 1 day 10,00€.

Size XL (Inside measurements: Height 90cm, Width 43cm, Depth 58cm) Possibility of 4 cabin suitcases or 1 large suitcase: 1 day 15,00€.

Shopping Locker (Inside measurements: Height 48cm, Width 43 cm, Depth 58cm) (Possibility of storing shopping bags, gifts, motorcycle helmets or a small backpack. 1 day 6.00 euros (Use the COMPRAS promotional coupon and pay 3.6 euros per day)

Key Locker (Inside measurements: Height 10,2cm, Width 20cm, Depth 28cm) Special luggage: 1 day 3,00€ euros, 1 month 45,00€.

Yes, the reservation is only made online, you CANNOT pay on the premises.

The reservation is fast and our page adapats to all kinds of mobile devices, tablets and smartphones

You can find out if you have free lockers through this website, in the reserve section

Enter in our website to get your luggage storage in Bilbao. Select the size of your locker and the date. Fill in your personal information and choose a payment method. You will receive an Access code to the place and your locker by email.

You can access the Locker in Bilbao that you have reserved, any day of the week, 365 days a year.

Your reservation is valid all day, from 00:00h until 23:59h the same day.

If you access the luggage lockers you have booked, for example, from 08:00h, the rental ends on the same day of your reservation, at 23:59h.

In a timely manner and with prior notice, it will be informed when the service will be temporarily suspended for maintenance and security of the slogans.

Do you still have doubts? Check this video where we explain everything step by step -> Video how to access the lockers

As many times as you want during the period of your reservation, using the same code that we have sent you by email at the beginning of your reservation.

Yes, as long as the modification or cancellation is made 24h before the date the service begins reserved. In case you want to extend the rental period, once it has started, you can do it through our website, as long as there is availability.

All packages, suitcases and luggages that fit in your reserved locker, excepted prohibited items (read text).

Remember that you pay by rented box office and NOT by package.

List of prohibited items:

-Animals of any type or any other type of living being.

-All types of food, except packaged food that can not spill, stain lockers or produce odors in the premises A lo Locker.

-All those objects that require a license or authorization (weapons and ammunition, etc).

-Objects whose mere possession or traffic is illegal (stolen objects, pornographic material, drugs or degrading materials to the human being, etc).

-All kinds of material that is polluting or dangerous (dangerous substances, flammable objects, etc)

The code will be locked.You won`t be able to acces to the local and neither to your locker.You have to get in contact with us by phone or whatsaap to sort it out on this number +34 689 57 10 74

In case of blockage, breakdown or any other type of incident, you have at your disposal the A lo Locker helpdesk, calling the telephone number +34 689571074 or by written communication to the following address info@alolocker.com

A lo Locker has a contract signed in favor of their customers.

The insurance coverage is already includedin the rental Price of the locker.

If an incident occurs on the premises,the policy covers losses due to damage or theft,(it is necessary to file a pólice report).

This insurance does not cover the loss of money,jewelry,precios stones or metals,watches,plasma screens and in general technological objects(LCD,navigators,GPS,mobile phones,tablets,computers),antiques,art objects,memory cards or any other médium that contains images or data.

Our recommendation is that you do not keep objects of great value.Keep in mind that your travel documents and personal documents(driver´s licence,ID,Passport ….)are kept at your own risk and responsability.

Yes, our luggage storage is totally safe. Our premises are protected by the Prosegur Company.

We have installed video survillance cameras and alarm system connected to a 24h surveillance center.

Our luggage lockers in Bilbao have alarm systems connected to detecte forced opening attempts or any improper act.

You can stay on the premises for as long as it allows you to store your luggage and collect whatever you need.

You will not be able to stay on the premises for purposes such as sleeping or eating.

It is strictly prohibited to take photographs or videos of the security mechanisms of the premises (lock system, store screens, video surveillance cameras, etc.) for security and confidentiality reasons. In case of violation of this rule, the police can be notified to safeguard the safety of all our users.

You can not  eat on the premises for reasons of hygiene and cleanliness.We ask our customers to comply with this rule.