It depends on what you need to store. You have several
locker sizes to choose from:
Option 1: You can store 4 cabin suitcases + 1 small backpack: 1 day 16,00 euros.
Option 2: You can store 1 medium suitcase + 1 cabin suitcase: 1 day 16,00 euros.
Option 3: You can store 1 large suitcase + 1 small backpack: 1 day 16,00 euros.
You can access the luggage lockers in Bilbao that you
have booked, any day of the week, 365 days a year.
Your booking is valid for the whole day, from 00:00
until 23:59 of the same day.
If you access the luggage lockers you have booked, for
example, from 11:00h, the rental period also ends on the same day at 23:59h.
In a timely manner and with prior notice, we will inform you when the service will be temporarily suspended for the maintenance and security of the lockers.
Still have doubts? Check this video where we explain
everything step by step
All reservations are valid for the full day. From 00:00 to 23:59. of the same day.
You will receive an access code to the premises and
ticket office by SMS and by email.
You can find out if there are free lockers through
this website, in the Booking section.
You may remain on the premises for as long as it allows you to store your luggage and retrieve what you need.
You may not stay on the premises for purposes such as
sleeping or eating.
Our place is located in the heart of the Old Town of Bilbao, next to the Cathedral of Santiago and the Fuente del Perro, near the best areas for a pintxo route. More information in Location.
Yes, our store is fully automated which allows us to offer the luggage storage service 24 hours a day, 365 days a year.
🔒 Yes, absolutely. Our A lo Locker
premises are protected by the company Prosegur.
We have installed video surveillance cameras and an
alarm system connected to a 24-hour surveillance centre.
Our luggage lockers in Bilbao have alarm systems
connected to detect attempts at forced opening or any other improper act.
And because we know that the security of your luggage
is important to you🛡 A lo Locker has a contract in favour
of its customers.
The insurance cover is already included in the rental
price of the locker in Bilbao.
🔒 If an incident occurs in the A lo
Locker premises, the policy covers losses due to damage and/or theft (a police
report must be filed).
This insurance does not cover the loss of money, jewellery, precious stones or metals, watches, plasma screens and, in general, technological objects (LCD, navigators, GPS, mobile phones, tablets, computers), antiques, art objects, memory cards or any other media containing images or data.
Our recommendation is that you do not store valuable items. Please note that your travel documents and personal documents (driving licence, ID card, passport, etc.) are kept at your own risk and responsibility.
Yes, you can open your locker as many times as you want during the period that your reservation lasts.
If there is availability, you can change the size of the ticket office or extend your reservation, to do so, contact us at the following number +34 689571074.
Yes, you can cancel your reservation 24 hours before from the MY RESERVATION section. If you need help, contact us at the following number +34689571074.
❌ Eating on the premises is not allowed for reasons of
hygiene and cleanliness.
We kindly ask our users to comply with this rule.
No, this locker is special for large luggage such as bicycles, bikebags, surfboards and scooters.
❌ It is strictly forbidden to take photographs or videos of the security mechanisms of the premises (locking system, shop screens, video surveillance cameras, etc.) for security and confidentiality reasons.
In the event of a breach of this rule, the police may be notified in order to saveguard the security of all our users.
You will be able to enter the premises but you will not be able to open your locker.
❌ The code will be locked.
If you need help please contact us by phone to solve
it, call us on +34 689 57 10 74.
If you need help, please contact us to solve it, call
us on +34 689 57 10 74.
In case of locker jamming, breakdown or any other type
of incident, the A lo Locker assistance service is at your disposal. Call us on +34 689 57 10 74.
A lo Locker offers a fully automated service in the centre of Bilbao with 24-hour access. You can store your suitcases or large objects at any time of the day. All our locker rental services in Bilbao are done online.
It depends on what you want to save.
You have three sizes of lockers to choose from:
Locker M. You can store 1 cabin suitcase + 1 backpack or small bag.
Locker L. You can store 2 cabin suitcases + 1 backpack or small bag.
XL locker. Here you have 3 options:
You have to book online as all bookings are made online. You can only access the premises and ticket office with the personal code that you receive by SMS and by email after making your reservation.